|Australia Wide Delivery OR International Freight Rates|
FREIGHT WITHIN AUSTRALIA
Australia Post Rates
|Melbourne Metro *
Rest of Victoria *
Rest of NSW/ACT †
Rest of Queensland †
Rest of South Australia †
Rest of Western Australia
* Free Delivery on orders over $150 to all of Victoria (using
Australia Post Regular)
† Free Delivery on orders over $200 throughout New South Wales, Queensland and South Australia (using Australia Post Regular)
Australia Post Express Post Rates
Please note that express shipments are delivered Monday-Friday business hours only. Most Capital Cities are serviced within 1-2
business days. Deliveries to country and outlying areas will be made as fast as possible, usually within 3-4 days.
Note : Orders received after 4:00 on Friday will be despatched on the following Monday (stock permitting) .
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or Victoria Country
or New South Wales/ACT
or Queensland Country
or South Australia Country
or Western Australia Country
Same Day Delivery
Same Day Delivery is
available for deliveries to the Melbourne CBD and City fringe areas. Currently, this service is only available between Mondays and Fridays (except for Public Holidays). Orders must be placed before 2pm for a delivery that afternoon.
For other Melbourne locations outside of the CBD, please call the store on 03
9698 8000 for further details.
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Postcodes 3000 -
Melbourne Inner City Suburbs|
Postcodes 3031, 3051-3054,
3066-3068, 3078, 3121, 3141,
Delivery by 12pm
If you require your parcel to be delivered prior to 12pm the next business day,
this service can be arranged. Please call the store on 03 9698 8000 for more
information (please be aware that orders on this service must be despatched by
2.30pm for a next day delivery).
Gift Wrapping is available at $3 per bottle, $10 per six pack or $15 per dozen. Gift Cards are also available.
Full transit insurance is automatically added to all orders sent to
Australian addresses. Insurance is charged at the rate of 1% of the value of
your order and will be calculated at the point of checkout. If you wish to send
a parcel without insurance, please state this in your order's special
instructions or email email@example.com
as soon as your order is placed.
NB: If you elect to have your wine delivered to the back/front door
without a signature, Winehouse will not be liable for missing
parcels. If you are not at home at time of delivery, Winehouse HIGHLY recommends
sending the wine back to the local postal outlet, where both ID & a signature
will be required to pick up your wine.
We use polystyrene packaging to protect super premium wines during delivery. Click here to find out more.
General delivery turnaround times are only a couple of days. However, please allow up to
7-10 working days from despatch for delivery.
Please provide a Business Hours address and contact details. Otherwise, please provide special delivery instructions if no-one is home. Alternatively, the wine will be delivered to your nearest Post Office (if using our Australia Post service).
NB: Australia Post Drivers will not telephone before delivery,
regardless of instruction.
We will not ship
orders if Melbourne is experiencing hot weather (≈ 40°C +) unless we are specifically asked to do so.
INTERNATIONAL FREIGHT RATES
We air freight door-to-door internationally. All wine is professionally packed in polystyrene boxes, which protects and insulates. We can ship up to a maximum of 11 cases.
All international orders will be dispatched the Thursday after the
payment has been processed.
Please note we are unable to ship any spirits overseas.
Please click on the following links for detailed International Freight Rates:
For all other destinations, please email firstname.lastname@example.org for freight rate confirmation prior to ordering.
Australian WET & GST Rebates
We are able to deduct Australian taxes on most wines exported out of Australia. This generally amounts to around 10-20% of the wine’s value for newer vintages. However, this rebate may not apply to certain rare or older vintage stock.
There is a compulsory insurance surcharge of 1.5%. This will be calculated at the time of deducting WET & GST.
Gift Wrapping is available at A$3 per bottle, A$10 per sixpack or A$15 per dozen. Gift Cards are also available.
Local Duties & Taxes
You will be responsible for paying duties and/or taxes on imported wine. We recommend you check with your relevant customs department for up-to-date charges.
We track all international deliveries. Upon dispatch, we will also email you a consignment number and freight company details. Please allow 14 days for delivery to Europe.
Further delays may be experienced during festive seasons.